Privacy Policy

PERSONAL DATA PROCESSING

Personal data is processed by Auxner OÜ Reg. no. 12350076; Address: Harjumaa, Hõbepaju tee 23, Viimsi vald, 74001; Phone: +3725010644; Email: info@semujuice.eu. Auxner OÜ transfers the personal data necessary for making payments to the authorized processor.

PERSONAL DATA PROCESSED

First and last name;

Phone number;

E-mail;

Cost of goods and services;

Bank account number.

PURPOSE OF PERSONAL DATA PROCESSING

Personal data is used to manage customer orders and deliver goods. Purchase history data (purchase date, product, quantity, customer data) is used to create an overview of purchased goods and services and to analyze customer preferences. The bank account number is used to return payments to the customer. Personal data such as e-mail, phone number, customer name are processed in order to resolve issues related to the provision of goods and services (customer support). The online store user's IP address or other network identifiers are processed for the provision of the online store as an information society service and for online usage statistics.

LEGAL BASIS

Personal data is processed for the purpose of fulfilling the contract concluded with the customer. Personal data is processed to fulfill a legal obligation (e.g. accounting and consumer dispute resolution).

RECIPIENTS TO WHOM THE INFORMATION IS TRANSMITTED

Personal data is stored on zone.ee servers, which are located in the territory of a member state of the European Union or countries that have joined the European Economic Area. Data may be transferred to countries whose level of data protection has been assessed as adequate by the European Commission and to US companies that are affiliated with the Privacy Shield framework. Employees of the online store have access to personal data, who can access personal data in order to solve technical issues related to the use of the online store and to provide customer support services. The online store implements appropriate physical, organizational and IT security measures to protect personal data from accidental or illegal destruction, loss, alteration or unauthorized access and disclosure. Transfer of personal data to authorized processors of the online store (e.g. transport service provider and data hosting) takes place on the basis of contracts concluded with the online store and authorized processors. Authorized processors are obliged to ensure appropriate protection measures when processing personal data.

ACCESSING AND CORRECTING PERSONAL DATA

Personal data can be consulted and corrections can be made in the user profile of the online store. If the purchase has been made without a user account, you can consult the personal data through customer support.

WITHDRAWAL OF CONSENT

If the processing of personal data takes place on the basis of the customer's consent, the customer has the right to withdraw the consent by notifying the customer support by e-mail.

DELETE

To delete personal data, you must contact customer support by e-mail. The deletion request will be answered no later than within a month, and the data deletion period will be specified.

TRANSFER

The request for the transfer of personal data submitted by e-mail will be answered within a month at the latest. Customer support identifies the identity and informs about the personal data that is subject to transfer.

DIRECT MARKETING ANNOUNCEMENTS

The e-mail address and phone number are used to send direct marketing messages if the customer has given their consent. If the customer does not wish to receive direct marketing messages, he must select the corresponding reference in the footer of the e-mail or contact customer support. If personal data is processed for the purpose of direct marketing (profiling), the customer has the right to object at any time to both initial and further processing of his personal data, including profile analysis related to direct marketing, by notifying the customer support e-mail (info@semujuice.eu).

SOLVING ARGUMENTS

Disputes related to the processing of personal data are resolved through customer support (Auxner OÜ Reg. no. 12350076; Address: Harjumaa, Hõbepaju tee 23, Viimsi vald, 74001; Phone: +3725010644; Email: info@semujuice.eu). The supervisory authority is the Estonian Data Protection Inspectorate (info@aki.ee).